At Bagover, we ensure every single bag we take in is 100% authentic, or your money back. Click here to read more about our authenticity promise.

Shipping Policy

We offer free shipping on all orders. Our standard shipping time is 5-10 business days from our confirmed purchase date.

Return Policy

We have a no return and no refund policy, unless the item in question is deemed non authentic. We ask you to please view the photos carefully before buying.

All our items are pre-owned unless stated otherwise (eg. 10/10 brand new). Our professionally taken photos form a part of showcasing the items’ condition as the condition rating can be subjective.

Condition grading scale:

10/10 – This indicates the item is brand new never used and should be flawless.

9.9/10 – This indicates the item is like new and could pass as new but is not flawless.

9.5/10 – This indicates the item is in excellent condition but has minor flaws that can be seen up close.

9/10 – This indicates the item is in very good condition but has normal small wear and tear.

8.5/10 – This indicates the item is in decent condition but has very visible wear.

8/10 – This indicates the item is in average condition but very used with more obvious wear.

Below 8/10 – This indicates the item is in poor condition. Luxe Du Jour has discontinued accepting any items that don’t meet a minimum grading scale of 8/10.